Shipping Policy

Free shipping for all US orders.

Prints:

Prints are made to order. Processing time is 5-7 days before orders are shipped. Once shipped, you should expect to receive your order between 3-14 business days. However, the delivery time may vary, depending on the destination postal services.

Smaller print sizes (5x7, 8x10, and 11x14) will be sent in a rigid cardboard mailer and are mailed via USPS. All 16x20 prints are sent in a tube and mailed via USPS.

All orders are shipped with tracking numbers. Shipping notification and a tracking number will be emailed to the customer.

FRAME AND MAT ARE NOT INCLUDED

Original Artwork:

The artwork is shipped with a mat, packed in a clear bag and placed between two boards inside a rigid cardboard mailer.

All orders are shipped with tracking numbers. Shipping notification and a tracking number will be emailed to the customer.

FRAME IS NOT INCLUDED

Return Policy

All orders are non-refundable once an order is shipped.

If you receive a damaged product, please send an email (jenn@jenncollinsart.com) with pictures of the damaged product to discuss a replacement.

Jenn Collins Art reserves the right to issue a replacement on a case-by-case basis.

Copyright

Purchasing an original artwork or products from Jenn Collins Art does not grant you the right to copy, reproduce, or reuse the artwork in any form, or for any promotional or commercial purposes.

Jenn Collins Art reserves the copyright for all artwork on this website and online store. For commercial and collaboration opportunities, please send an email or use the contact form here.